Service

Our Service Department – Log in to Fleet ECAT [ click here ]

Peterbilt Manitoba Ltd. provides Total Customer Support through Peterbilt TruckCare Services. We’re equipped to care for you and your truck(s) in every possible way, and our factory-trained technicians, competitive pricing and outstanding facilities helps provide you with maximum uptime, lower operating costs and top vehicle performance throughout the life of your vehicle(s).

Whether you need emergency assistance or want to schedule routine service, simply dial (800) 4-PETERBILT. Working with the service provider nearest you, we’ll get you back on the road quickly or schedule the service you need. TruckCare Customer Assistance is free and available 24 hours a day, 7 days a week, providing you with a whole new class of service. And it’s free!

What We Offer (Click Sections to Expand)

The TruckCare Services Card – Customized Cost Management

Now fleets of five trucks or more can improve their efficiency through a single, convenient card that provides you and your drivers with business solutions for fuel, parts and service purchases, ATM and pre-paid phone card purchases. There are no application, membership or transaction fees and the card is accepted at more than 4,000 fuel locations and Peterbilt dealerships.

QuickCare Services – Putting You Back On the Road Fast

QuickCare air conditioning service and 27-point inspection and QuickCare lube, oil and filter service and 20-point inspection gets you back on the road in no time. Additionally, our QuickCare Services are performed by trained technicians, feature priority scheduling and are competitively priced.

PM Programs – Managed Maintenance that Pays

Tailored to fit your operation, whether new or pre-owned and regardless of nameplate, TruckCare Preventive Maintenance provides expert service you can trust on a maintenance schedule you direct, for just a few cents per mile. Optimize your performance with a customized series of factory recommended service and inspections performed by experienced, trained technicians at dealerships throughout North America. Stop in today for a free quote.

TruckCare Connect – Keeps Your Trucks In Top Condition

Links our parts inventory with yours so you have the right parts on the shelf when you need them. As parts are used in repairs, your shop technicians simply scan bar code labels. Automatically each night, your PC downloads the list of used parts to us, and we’ll replenish your inventory as needed. Additionally, an optional Service, Preventive Maintenance and Scheduling module even lets your shop create repair orders, schedule maintenance and monitor all repair costs.

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DPF Cleaner

Diesel Particulate Filters (DPFs) require a regular service known as de-ashing or filter cleaning. This process is required to remove unburned lube oil that has accumulated in the DPF. The material that is removed from the DPF during cleaning is considered hazardous waste, and must be properly handled and disposed of in a safe and controlled environment. Peterbilt Manitoba Ltd.’s Brookside and Brandon locations have the machinery and processes in place to clean your filter and safely dispose of the ash.

DPF Cleaning helps reduce unscheduled downtime, identify potential filter deficiencies, increase service life, and results in longer filter life.

Peterbilt Manitoba Ltd. offers the following DPF services:

  • On-site cleaning for retrofit DPFs
  • On-site cleaning for Cummins DPFs newer than 2007
  • Cummins ReCon exchange DPFs for Cummins DPFs newer than 2007
  • Ability to clean all makes and models of DPFs including OEM and retrofit DPFs

In some cases, a DPF may not be able to be cleaned by one of our cleaning machines and must be sent directly to the manufacturer. In these cases, Cummins Pacific has the processes in place to ensure your filter is returned as quickly as possible.

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Mobile Service Vehicles

Peterbilt Manitoba Ltd.’s fully equipped mobile service vehicles can come right to you for routine maintenance and emergency repairs. If you have a break down, our service mechanics can help get you back on the road. Our Field Service vehicles are equipped with the right tools to perform virtually all repairs, and you’ll receive the same great service that we provide in-house.

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Electronic Parts Catalog (ECAT) – Precise Information for Faster Repairs

Give your shop technicians instant access to all the information they need to get a repair job done quickly and accurately, the first time. Then reward yourself with more uptime and less inventory costs. This comprehensive CD Rom includes key drawings and illustrations that speed parts identification, replacement and installation.

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